Common Questions

What if an item doesn’t fit? If your rented item doesn’t fit, please contact our customer service immediately for assistance. We can offer alternative sizes or styles based on availability.

How do I care for the rented items? You do not need to worry about cleaning the items yourself. Simply enjoy them during your rental period and return them using our provided packaging. We handle all cleaning and maintenance.

What happens if I damage an item? We understand that accidents happen. If an item is damaged, please inform us as soon as possible. Depending on the severity, a repair fee may apply. We aim to work with our customers to find a fair solution.